These are the procedures EATA uses to handle any ethical or professional practices complaint. EATA always seeks to resolve complaints informally. If though, for any reason, a person wishes to make a formal complaint concerning an EATA member undertaking EATA business then they must use the agreed procedures here.
Anyone seeking to use these procedures is advised to contact the EATA Ethical Advisor to discuss the application of the procedures.
EATA Ethical Advisor